Why Choose Tru-Care?



Your patient bill of rights allows you to choose all your healthcare providers
So why choose Tru-Care?…

Tru-Care is a PT owned practice who’s primary focus is you, our client. Our goals are to provide you with exceptional service including:

    • Individual assessment and treatment plans – not a one size fits all approach. Our Therapists provide a full detailed assessment of your unique problems and needs.


    • We develop a program specifically to address those needs.


    • Our staff consists of all licensed Physical Therapists. It is our business policy to hire only physical therapists of the highest standards to evaluate and treat your conditions.


    • Our evaluations are scheduled for one hour and each treatment session is 30-45 minutes long. The sessions are based on your needs. Treatment will consist of hands on manual therapy techniques, specific exercises to address your needs and instruction on how to help manage your care at home.


    • We are advocates to help you negotiate the medical insurance system. Our administrative office staff will check benefits, explain coverage, and work with your insurance companies’ pre certification requirements and utilization management as needed.


Review the comments that our clients have made regarding their satisfaction with our services. Part of our quality control includes a follow up survey sent out periodically to discharged clients. Those survey responses rate us as “EXCELLENT” by 90-95% of respondents.

My experience with Tru-Care has been very rewarding.  I feared at the outset that I would need a painful surgery and with the treatment I have received that is no longer the case.
Every care and concern for my privacy was respected.  Erin was my primary therapist and showed me every courtesy though the gamut of reactions to therapy!  Also, when Erin was unavailable the transition to another therapist was very easy – They all know their clients!  Will miss you!

- Margaret Lisi

Susan has helped me a lot. When I first came in I could not walk and now I am walking. I have a lot less pain than before and when I leave I feel great. I would highly recommend this place to anyone who needs PT!     

-Karen Hornik

I have been to Tru-Care for a variety of medical problems. The longest time was when I was on crutches for 14 months. At one time or another everyone there took care of me. When I was in tears I got lots of hugs and encouragement. Everyone truly did care! At the end of the 14 months we celebrated by burning my crutches in the fireplace outside.

-Pat Ciccone

I have been coming to Tru-Care for years for many different problems. Issues with my back, legs and neck and have had the best of care to help relieve my pain. Everyone at Tru-Care is kind, caring and compassionate about their clients and in providing the therapy they need. Tru-Care has done wonders for me and the pain I have had to deal with over my many visits. I don’t know what I would have done without them. So a great big “Thank You” to all the women at Tru-Care. You’re the best!

-Carol Kelly
 

 
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